Operation Status Questionnaire
Questionnaire on Satisfaction with Teji Valves
Ⅰ. Basic information
2: What valve brand are you currently using?
b. 3-6 months
c. 6-12 months
d. 1-2 years
e. 2 years or more
Ⅱ. Valve quality evaluation
b. Satisfied
c. Normal
d. Dissatisfied
e. Very dissatisfied
5: How is the wear resistance of the valve during long-term use?
b. Good
d. Poor
e. Very Poor
6: What do you think of the sealing performance of the valve?
b. Sometimes there are slight leaks
c. Sometimes there are leaks
d. Frequent leaks
Ⅲ. Performance Evaluation
7: How does the valve perform in extreme environments such as high pressure/temperature?
b. Stable performance
c. Average performance
d. Significant performance degradation
e. Very poor performance
8: Is the flow regulation of the valve accurate?
b. Accurate
c. Moderately
d. Inaccurate
e. Very inaccurate
9: Is the valve opening and closing operation smooth?
b. Smooth
c. A little awkward
d. Difficult to operate
e. Unable to operate
Ⅳ. Ease of use
10: Do you think the valve is easy to install?
b. Convenient
c. Normal
d. Inconvenient
e. Very inconvenient
11: Is it convenient to maintain or replace the valve?
b. Convenient
c. Normal
d. Inconvenient
e. Very inconvenient
12: Do you think the valve operation interface design is reasonable?
b. Reasonable
c. General
d. Unreasonable
e. Very unreasonable
Ⅴ. After-sales service experience
13: How do you evaluate the after-sales service of Teji Valve?
b. Satisfied
c. Normal
d. Dissatisfied
e. Very dissatisfied
14: How quickly does the Teji Valve respond when a problem occurs?
b. Fast
c. Normal
d. Slow
e. Very slow
15: Does Stunt Valve’s technical support meet your needs?
b. Satisfied
c. Normal
d. Dissatisfied
e. Very dissatisfied
Ⅵ. Overall Satisfaction
16: What is your overall satisfaction with the valve you are currently using?
b. Satisfied
c. Normal
d. Dissatisfied
e. Very dissatisfied
17: Would you recommend this valve to other peers or companies?
b. Recommend
c. May recommend
d. Not recommend
e. Highly not recommend
18: If you have any suggestions or comments, please fill in here:
Thank you for participating in this survey!
